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How to Troubleshoot a Gas Grill


Grills are one of those home essentials that can really make the spring and summer seasons memorable. The smell of clean burning flame, cooking meats and veggies—we can practically taste it now! But grills are known for having some troublesome habits, too, and sometimes dealing with one that has decided to start misbehaving can be quite the chore.

Need help troubleshooting your gas grill? The experts at North Town Home Services are here and ready to assist! We’re Chicagoland’s favorite gas grill repair and maintenance team, and we can help you get your grill back up and cooking in no time.

Troubleshooting a Gas Grill in Chicago

Gas grills are a wonderful and fairly simple appliance. They rely on an even, clean flame of proper height in order to provide the service you need, and overall there are only a set few things that can really go wrong. That’s good news, since it makes troubleshooting fairly simple. Let’s go over the most common problems you may encounter.

Problems with a Low Flame

Is your flame burning low, sputtering, or not increasing in size as you turn the knobs? There are a few things that can cause this and to find your solution you should start by:

  1. Checking your regulator. The regulator is the bit screwed into your propane tank or fuel line and is responsible for maintaining even supply of fuel to your grill. These can occasionally come a bit loose, so check the connection by slightly tightening the regulator by hand; never use wrenches or hand tools as over tightening can be dangerous or harm your grill.
  2. Inspect and clean the burners. Your grill should have a series of small holes on the burners. This is where the flame comes out, and at times these can get blocked by debris and char. Using a stiff brush, carefully clear away all of the debris, and see if your flame is in better health afterward.

Finding a Gas Leak

Gas leaks aren’t necessarily common with a grill, but they can happen from time to time. To locate a leak, shut off the valve on your propane tank and remove the regulator. Place the regulator in a solution of water and soap, and then reattach the regulator. Turn the gas back on without igniting the grill—no flames here!—and inspect the regulator line. Do you see any bubbles forming anywhere on the hose? There’s your gas leak! You’ll need a replacement regulator, though that’s not an awful outcome, honestly.

When to Call on Professionals for Help

If all of the above failed to give you much in the way of help, it’s time to call in an expert. At North Town Home Services, we offer complete gas grill solutions and can help you get your grill back in order in no time. In addition to needing help finding the problem, we also recommend calling in the pros when:

  • Your flame keeps shutting off. Regulator seem fine, but you can’t keep a flame? Time to call in the pros—the problem is probably with interior components.
  • Your ignition is failing to start the grill. Independant ignitions are a great way to get a quick and reliable flame, but occasionally the wiring will wear out or take on repairable damage.
  • Major components have broken. Knobs, handles, burner assemblies—no matter the part in question, be sure to get a professional to help you with the appliance repair.

Chicagoland’s Best Choice for Gas Grill Repair

Since 1927, North Town Home Services has been providing homes around the Chicagoland area with the most reliable gas grill repair services available. We are known for our legendary customer service, and we strive to give each and every one of our customers a one-of-a-kind experience.

We never hire subcontractors—our staff is made up of only highly-trained, full-time technicians. Our trucks are fully stocked with repair parts and equipment to ensure we can repair your appliances on our first visit.

Contact us online or by phone at 847-999-4600 to schedule your gas grill repair in Chicago and the surrounding areas. We repair grills from brands like Dacor, Viking, Thermador, and more!

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